Fig 5.2 CCaaS seat growth, by company revenue Based on survey responses, AVANT expects strong growth in seats across all sizes of businesses, with companies in the $50M to $100M revenue range growing CCaaS seats from 67% to 78% of total seats, while large companies (over $1B) will grow from 72% to 84%. Source: AVANT Analytics State of Disruption 2024 Copyright © 2024 AVANT Communications, Inc. 17