EVOLVE IP Cloud Services Provider SD-WAN TECHNOLOGY: Non-disclosed OVERVIEW • Headquarters: Wayne, PA • Platform powered by VMWare, Cisco, EMC (V+C+E) and Broadsoft • Nationwide footprint with customers in 48 states as well as two Canadian provinces. • UCaaS service availability in US and Canada and international countries that speak English, Spanish, French, German, Dutch, and Italian. • Gartner Honors UCaaS – Magic Quadrant - Best-of-breed, North America DaaS – DaaS Market Guide DRaaS - Magic Quadrant Participant • End-to-End 24/7 Support SERVICES SOLD • IaaS Virtual Data Center and vServer • DaaS powered by VMware • Hosted PBX / Unified Communications with Cloud Call Center • Hosted Exchange • Data Back-Up (EMC Avamar) and DRaaS Solutions • ITaaS including RMM, HelpDesk, Managed IT, and Mobile Device Management (MDM) ELEVATOR PITCH Evolve IP was built to provide a unified option for cloud services. They include virtual servers, virtual desktops, disaster recovery, unified communications, contact centers, and more. The Evolve IP platform integrates world-class technologies from EMC, VMware, Cisco, and Broadsoft with their proprietary OSSmosis cloud management system. Evolve IP’s nationwide data centers are geographically redundant, active-active, and SSAE 16 SOC II/III compliant with N+1 network connectivity to provide complete survivability. KEY FEATURES & DIFFERENTIATORS OneCloud - Single source provider for all things cloud- Server, Desktop, Storage, Security, UC, ContactCenter, Help Desk, Remote Management, Mobile Device Management, and unique network services. Flexibility - Evolve IP’s products have been developed to meet specific customer demand, simplify complex environments, and leverage the full capabilities of the unified cloud offering. Mid Market Expertise • Over 1300 customers and 120K managed endpoints in the mid-market enterprise who require the scalability, redundancy, flexibility of technology outsourcing. Evolve IP delivers a brand that is big enough to make a difference but still agile enough to react quickly to rapidly changing needs, new products, and new market opportunities. • Largest Broadsoft Contact Center deployment with over 12,000 seats. • Evolve IP’s platform processes over ½ a billion calls every year. Cloud Connect - A cost-effective alternative to MPLS with bi-directional QoS over public networks dramatically increased network speed and automatic failover. Integration - Integration with 19+ CRM databases and other applications including Microsoft Lync, Google Apps, Clio, SFDC, Zendesk, Microsoft Office 365 Compliance - PCI, HIPAA, FFIEC Vendor Incentive Programs - Cisco, EMC
6 12 Report Research Page 38 Page 40