MASERGY Global Managed WAN, Security, and Cloud Provider SD-WAN TECHNOLOGY: Uses Fortinet, Silver Peak, and others OVERVIEW • Headquarters: Dallas, TX with customers in 85+ countries • Global availability of enterprise networking, UCaaS, cloud contact center, and cybersecurity services • Patented technologies and intellectual property in software-defined networking, machine learning, and advanced analytics • Strong customer loyalty with industry best Net Promoter Score of 74 and very high customer retention rate SERVICES SOLD • Global Cloud Networking (SD-WAN, MPLS, VPLS, Cloud Connectivity, Network Analyst, Managed Router, WAN Encryption) • Advanced Managed Security (Managed Detection and Response services, Managed Firewalls & Security Professional Services) • Cloud Unified Communications (Fully-Hosted Cloud UC, Intelligent SIP Trunking, Cloud Contact Center) ELEVATOR PITCH Masergy delivers global networking, advanced managed security and cloud UC to medium and large enterprises. Each of our solutions is fully customizable and we help global companies transition from legacy technologies to our agile, cloud-based secure solutions. Unlike our competitors, we custom design each of our solutions and guarantee to meet our client’s desired business outcomes. Our solution engineers and technical support staff are best in the industry. That is why we have the industry’s best Net Promoter Score of 74 compared to the average B2B technology industry benchmark of 24. KEY FEATURES & DIFFERENTIATORS Global Networking • Fully-managed next-generation hybrid, software-defined WANs with unsurpassed agility and performance • Industry-leading global SLA with <1ms jitter and 100% in-sequence packet delivery Global on-demand bandwidth, embedded real-time analytics, and self-provisioning tools • Multiple virtual connections on a single circuit, QoS-enabled connections, and industry-unique SLAs when connected to Amazon AWS, Microsoft Azure, Google Cloud Platform, and IBM Bluemix cloud services Cloud Unified Communications • Customizable deployment models with fully-hosted cloud UC, SIP trunking, contact center, and hybrid options • Global coverage with in-country origination and termination in over 23 countries • Built-in disaster recovery and real-time visibility and control • Rolling releases of enhancements of leading-edge technologies like WebRTC, Visual Auto Attendant, Virtual Meeting Room and Business Process Integration Managed Security with Detection and Response • Integrated security ecosystem supporting premise/cloud/hybrid deployments Advanced Machine Learning with Patented Network Behavioral Analysis enabling early detection of Advanced Persistent Threats • Continuous monitoring from security experts who provide actionable intelligence to detect and prevent threats • Professional services w/ security audits, compliance and penetration testing & risk management