NITEL Voice and Network Provider SD-WAN TECHNOLOGY: Offers Versa Networks, Barracuda, Cisco Viptela OVERVIEW • Headquarters: Chicago, IL • 170 Employees • Nationwide IP network • 24x7 U.S. based NOC SERVICES SOLD • SD-WAN • MPLS • DIA • 4G Wireless Internet • Ethernet • Broadband • Next-Generation Managed Firewall • SIP Trunking • Cloud Connection Service • Device Management and Monitoring ELEVATOR PITCH Nitel operates the largest interconnected network platform in North America, delivering hybrid networking, managed security, voice, and cloud enablement solutions to multi-national enterprises. Leveraging a broad array of service offerings, including MPLS, SD-WAN, Internet, wireless, SIP trunking, private cloud connection, next-generation firewall, and unified threat protection, Nitel provides enterprise IT organizations both scale and reliability, as well as visibility via application-aware software and analytics. Headquartered in Chicago, Nitel has built a reputation for customer service, boasting a net promoter score of 72; unparalleled in the industry. KEY FEATURES & DIFFERENTIATORS • Multi-Location Networks Nitel’s network platform integrates more than 1,100 of the best-performing local, regional and global access vendors to give your customers greater flexibility, resiliency and geographic reach than any traditional network provider. • SD-WAN Nitel helps enterprises capitalize on the power of the cloud with adaptive, hybrid networks that leverage Nitel’s global software-defined platform to deliver greater flexibility and application performance. • Next-Generation Security We bulletproof our clients’ IT environments with Nitel’s next-generation security solutions. Seamlessly integrated with Nitel SD-WAN service, our software-defined security provides peace of mind along with robust management and analytics capabilities through a single online interface. • Customized Solutions Our solutions are calibrated and responsive to the precise needs of each client’s business. Our team draws from Nitel’s robust portfolio of service offerings — from SD-WAN to managed security services — to custom design a dynamic network solution that is efficient, reliable and cost-effective. • A Better Customer Experience Positive, deliberate, repeatable customer journey that has resulted in a 99% retention rate and 72% net promoter score.