Episode #78 | May 4, 2022 | 14 min. In this episode of Technology Insights, we’ll be talking about the role of artificial intelligence in the modern content center and the impact it has on the customer experience and your bottom line. Host: Alex Danyluk, Managing Director of AVANT Analytics AVANT Guest: Chad Haydar, Global Vice President, Channel Sales, Talkdesk Episode #77 | Apr 20, 2022 | 15 min. In this episode of Technology Insights, we dive into a piece of unified communications that often gets overlooked – implementation. Listen in and learn how to deploy your new unified communication system and make sure your customers are happy with their new purchases. Host: Brent Wilford, Director of Engineering, AVANT AVANT Guest: Bill Brower, Project Manager, RingCentral Episode #75 | Mar 16, 2022 | 24 min. In this episode, John Paullin, Senior Analyst of AVANT Analytics, and Mike Stowe, Director of Developer Marketing at RingCentral, will be talking about The Campaign Registry, a reputation authority working with North American mobile operators to help combat the rise in spam SMS. What are the implications for you? What actions need to be taken? Stay tuned to find out. Host: John Paullin, Senior Analyst, Director Of Engineering, AVANT AVANT Guest: Mike Stowe, Developer Marketing Director, RingCentral Copyright © 2023 AVANT Communications, Inc. CCaaS 6-12 Report | 23