Operator Connect What it includes: • Direct peering through Microsoft Azure Peering Service (MAPS) • Shared uptime and support SLA between Operator and Microsoft • Joint back-to-back support model, support-to-support, and engineering-to-engineering • Proactive diagnostic/alerts for trunk setup and health • Order PSTN calling plans from select carriers (Operators) through Teams admin center • Number management/assignment through Teams Admin Center • Virtually no PowerShell required!