Key Takeaways 1. Thecore capabilitiesof Microsoft Teamsinclude business messaging, video meetings, file sharing, & calling 2. Clients must purchasean enterprise license and a calling plan for voice-enabled Teams 3. Customers who want to enablePSTN calling in Teams can do so throughMicrosoft directly, through do-it-yourself direct routing, or through a Microsoft voice partner 4. The marketplace for Microsoft partners is growing, with a variety of architectures offered including managed Direct Routing with or without a bundled PBX, via Operator rd Connect, or through an 3 -party embedded dialer