Teams Calling Customer Journey with Aura Connect Discovery Sign Off Porting/CutoverGo Live • User DiDs Stakeholder Carrier Dependent Billing • In-dial Ranges Consensus duration • Handsets Design & Test & Transition Connect Build DID test, Defect remediation Porting Schedule Service Desk IVR Service Call Plans Customer Onboarding Required Call Queues/Auto Billing Administration Management Attendants (For term of contract) Elapsed time & effort for build & cutover Billing & on-going compressed & automated with Aura Connect management simplified
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