JumpCrew Cuts Sales Cycle Time in Half with Dialpad Background JumpCrew is an acquisition marketing and sales solution platform that helps EMPLOYEES businesses drive site traffic, leads, and sales. With more than 400 employees, and 400+ sales making up over a third of their workforce, JumpCrew needed a reliable phone system to empower their teams to do what they do best — sell. OFFICES 6 Challenges INDUSTRY Agency 1. Onboarding: Lofty goal of hiring and ramping 100 sales reps in 100 days. 2. Data: Building a training program was difficult due to the lack of call visibility. PRODUCTS 3. Reliability: Sales reps were experiencing missing and dropped calls. Why Dialpad • Sales leaders can now identify successful calls to pull data, analyze transcripts, MOST LOVED FEATURES and train the team using the best practices. Voicemail Drop • Sales and recruiting teams have texting capabilities, access to transcripts, and Real-Time Assist call data. Recorded calls and transcripts • Integration with G-Suite and Salesforce keeps the team organized and efficient Analytics & Reporting with call and email logs, click-to-dial, and centralized documents. Integrations with G-Suite & Salesforce • Sales reps have all the information at their fingertips with Real-Time Assist, which acts as a battlecard that pops up based on trigger words. • Improved call quality and no dropped calls. “ Results Dialpad is the only integrated phone system • Reduced sale cycle time by 50%. designed specifically for • Call quality has improved to a 4.5/5, if not higher, all of the time. Sales teams. • Insights into team performance, best practices, and call metrics. FORREST SMITH • Increase in responses with the ability to text directly from the Dialpad app. Director of Data and Technology Dialpad Communications, Inc. San Francisco, CA Email us: [email protected] www.dialpad.com Call us: 1-855-DIALPAD