BELLA+CANVAS Headquarters: Los Angeles, CA Company: One of the largest US-based clothing and apparel companies at wholesale and retail Locations: 500 employees across seven offices Before Fuze With Fuze ● Struggled with an on-premises system and downtime, ● Migrated its legacy system to modern, flexible cloud impacting customer service communications for its staff and contact center ● Used multiple communication tools across modalities, ● Cut hardware costs in half by moving from deskphones resulting in a heavily fragmented experience impacting to soft phones while adding flexibility for users employee efficiency and productivity ● During COVID-19, employees were able to resume work ● Wanted a solution to unify their communications and immediately from home since they were already enabled workflows on the Fuze app “Fuze brought everything together. It’s one of the few that offered everything. Everyone has appreciated that we all have one platform...we can function and talk as a company.” - Nicholas Jaquay, BELLA+CANVAS’ IT Operations Manager.
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