CASE STUDY Our 8x8 phone system is fully hosted, so there’s no software to update or hardware to fix, issues are very rare, and when they do arise, 8x8 takes care of them. Before, a simple thing like a Windows update could throw our whole phone system out of whack, and we’d have to spend hours troubleshooting it. Now that everything’s in the cloud, we don’t have to worry about a PC blue-screening.” —Greg Goodman IT Director, UFC GYM Flexible Features Support Your Mobile Device of Choice Like many IT professionals, Goodman is often on the move with his laptop. When working remotely, he prefers to use the 8x8 soft phone client on his computer instead of his cell phone, because the headset is more comfortable. Other members of his IT team, however, prefer to use the 8x8 mobile app for their smartphones. The great thing is, it doesn’t matter which device they use; 8x8 keeps everyone connected. “When I use my laptop as a phone, no one has any idea I’m not at my desk,” says Goodman. “I can go practically anywhere with 8x8.” Move to the Cloud Looking back at how his work environment has changed since UFC GYM moved to 8x8 cloud communications, Goodman believes he has become more productive. “I spend very little time managing our 8x8 phone system. It works so well, I actually don’t even think about it much!” Goodman also believes IT managers who worry that hosted VoIP is not reliable enough for their companies need to update their thinking. “Hosted VoIP is a mature technology that’s come a long way from the days of dropped calls and poor voice quality,” he proclaims. “That’s yesterday’s news. When you implement a top-quality system from an industry leader like 8x8, you get hosted VoIP that’s as reliable as traditional landlines. There’s no reason not to move your communications to the cloud these days.” Find out how 8x8 can help your business. Call 1.866.862.2811 or visit www.8x8.com © 2017. The 8x8 logo is a registered trademark of 8x8. SALES561/0615
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