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The survey also suggests that most of these companies are at varying level of planning and implementation.* How far along are you in the UCaaS process? Within 12 mos 1-3 yrs More than 3 yrs Exploration, but no budget allocated 45% 53% 3% Allocated budget and actively seeking solution 84% 14% 2% Deployment contract signed 76% 22% 2% Fully operational UCaaS system 63% 23% 15% Source: AVANT Assesment Data When companies delay migration to UCaaS, bandwidth issues are among the most common issues while concerns about the learning curve rank second. Percentage of Companies with Legacy Systems in Use Bandwidth issues at certain sites 51% Learning curve 36% Legacy contract has punitive terms for early termination 33% Lack of budget 30% We are just “kicking tires” on UCaaS 24% We have completed our migration to UCaaS 6% Other 1% Source: AVANT Assesment Data 12 Copyright © 2020 AVANT Communications, Inc.

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