Why Keep Enterprise Phones? ● Emergency calling Awareness, tracking, and reporting. ● CDR, receptionist/IVR call routing, common areas, call queues/hunt groups, shared executive lines, call recording, compliance and regulatory use cases. ● Business tools need to be tied into your phone utilization, including SMS. Feedback from CIOs: 
 ● Zoom Phone quality and seamless transition between call Covid is NOT proper sample size to assess how and video increases end-user efficiency. our companies will communicate moving forward. ● Without enterprise telephony, end users will use their mobile phones for calls and SMS which introduces risk Zoom Phone and cost to the business. quality leads the chart, making it ● Communication, security, flexibility and ease of use are the efficient too important in today’s workforce. Phone is and will choice for CIOs with remote continue to be essential! employees https://zoom.us/docs/en-us/wainhouse.html © 2021 Zoom Video Communications, Inc. 6