Future of Work Gartner Research Report Demands: 39% 75% ● Seamless modalities and full functionality ● Robust analytics ● Automation ● Intelligence ● Easy processes ● UC&C + contact center ● Voice cloud migrations & hybrid cloud ● Team collaboration - the only way to make remote work a success Knowledge workers Hybrid/remote workers have ● APIs and new experiences surveyed said they may increased expectations leave their job if they're around workplace flexibility ● Marketplace for integrations expected to fully return in person © 2021 Zoom Video Communications, Inc. 3