NETFORTRIS Hosted IP Phone Service Provider SD-WAN TECHNOLOGY: VeloCloud OVERVIEW • 10 to 250 seat sweet spot • Full unified communications • International (big differentiator!) • Private cloud, not a cluster • Lowest churn in the industry • 285 employees, 12% in sales SERVICES SOLD • Fully hosted IP phone system • Polycom and Yealink phones • Presence, chat, file sharing • Drag-and-drop call control • Audio conferencing • Video collaboration • Call center ELEVATOR PITCH NetFortris is a business phone system that’s more than just talk. Unlike other providers, NetFortris offers the reliability of our dedicated Private Cloud. Their customers depend upon our VoIP service while using our proprietary Heads Up Display all day, every day for unified communications: employee presence, chat, file sharing, conferencing, call center, video meetings, screen sharing, and more KEY FEATURES & DIFFERENTIATORS Experience: 10 years, 83K users with hosted voice, 220K with hybrid cloud. Private Cloud: every customer gets their own high-availability instance. • No clusters means no cluster outages. Problems with one customer don’t domino and take down others. • Dedicated resources. Because resources aren’t shared among other customers, when they have a busy day, you stay up. • Internet or MPLS choice. In the Private Cloud, you can bring your own bandwidth or MPLS provider if you choose, or just use the public internet to save on costs. HUD: Heads Up Display provides single-pane-of-glass to all UC features, including: • Built-in, Free Softphone • Company Directory/Presence • Live Chat/Instant Messaging • HD Video Collaboration with Screen Sharing • Call Center Dashboards and Barge/Monitor/Whisper • Call Control: hold, transfer, conference, and move calls between your devices • Call Recording • Audio Conferencing • File Sharing Mobility is included: Calls (carrier or data) plus full HUD on iPhone and Android Call Center is built-in, not a bolt-on: full call center features for only +$10/user/mo. CRM integration: Salesforce.com native AppExchange integration, plus generic screen pop and click-to-dial integration for any web page, included for no charge. International: International service with US-based DIDs over the Internet or any DID with BYOtelecom outside the US. Customers in 99 countries today. Unlimited long distance calls to the US + 9 other countries include- with every seat.