And the transition to Cato prepared Guardian for the Covid-19 pandemic. “Who knew that the steps we took months and months ago to improve our network would prepare use for Covid-19,” says Rosen. “But moving to Cato was instrumental in us being able to be elastic and more dynamic in helping us respond to not just the shift to remote workers. Not only could Cato support our remote workers, but we didn’t need to bring cloud and Internet traffic back to our datacenter and consuming our resources. We could keep that traffic where it belonged in the cloud.“ With Cato, Guardian gained network visibility into its complete network and security infrastructure. Cato Support Proves to be ‘Nimble’ and Responsive Overall, Rosen is extremely impressed by Cato’s commitment to customer service. Rosen notes that one night he called Cato after 9 pm and Cato offered to do a remote support session despite the lateness of the hour. Guardian was at that time doing a proof-of-concept (PoC) with Cato — though Cato didn’t know that until later — and Cato’s above-and-beyond commitment to support helped Guardian decide to give Cato its business. Cato has also proven responsive to enhancement suggestions. “Cato is nimble. When I need something fixed or have a product enhancement, Cato listens,” says Rosen. Cato is nimble. When I need something 昀椀xed or have a product enhancement, Cato listens.” And Guardian and Cato both share a common corporate culture, of putting the customer first. “Honestly, I’d love to tell you it was all about the product, but your people, too, are a differentiator.” Cato. Ready for Whatever’s Next Case Studies - Banking/Credit union & Financial Services 6