The CompTIA MSP Guidebook: Cultivating a Culture of Process E昀케ciency Invest in People Did you know that 昀椀nding a great new hire can start well before the interview process? Did you know that once you hire your new candidate the coaching and monitoring of their work, growth and behavior continues? Best Practices: Before You Hire Always Be Recruiting The more you connect to others outside of your regular circle, the more you will be comfortable with networking and delivering your company’s value and why you are di昀昀erent from the rest. Start by meeting job seekers where they are: • Professional associations/conferences, CompTIA ChannelCon would be a great start • Public speaking engagements allow you to meet and connect with your audience • Alumni events for your alma matter or sign up at a local university, college or community college • Chamber of Commerce events in your local town or nearby city • Faith, charity or volunteer events give you the opportunity to talk to folks about career opportunities What Do You Need in a Candidate? Consider what is needed now and take a bit of time to determine what will be needed in the future. Here are a few questions to consider: • Do you need the candidate to ful昀椀ll a role and remain in that role for your business? • Do you think the candidate you hire today can grow with your strategy? • Do you have time to nurture a candidate for a potential future need role? • Do you have a pipeline opportunity where you will immediately require sta昀昀? What Are Your Non-Negotiables? Non-negotiables are items that don’t align with your core values or what is required for the role. Take the time to document your non-negotiables. A few examples may be: • Must be punctual • Must be hygienic • Must be presentable • Must have a positive attitude • Must be motivated • Must have PMP certi昀椀cation • Must have CompTIA Security+ certi昀椀cation 18