The CompTIA MSP Guidebook: Cultivating a Culture of Process E昀케ciency To better understand a candidate’s mindset, consider these questions: • Can you share how you’ve adapted to remote work? • What tools and strategies have you used to stay productive while working remotely? • What new technologies or tools have you learned in the last year? How have they improved your work? • Tell me about a recent project where you had to learn and apply new technology. • Can you share an experience when you worked in a diverse team? How did you handle con昀氀icts or disagreements? • What does a diverse and inclusive workplace look like to you? • How do you think tech companies should approach sustainability? • How have you incorporated sustainability into your professional or personal life? • Tell me about a time you had to deal with a signi昀椀cant setback at work. How did you handle it? • How do you manage stress and avoid burnout? • How do you ensure you’re continuously learning and staying updated? • Can you share the latest professional development course or certi昀椀cation you’ve completed? • How do you ensure data security and privacy in your current role? • What are your thoughts on the impact of AI and automation? • Can you share how you’ve collaborated with a team virtually? What challenges did you face? • How do you see your role evolving in the next 3-5 years with advancements in technology? • What emerging tech trends do you think will have the most impact on your role, and why? To get to know a candidate on a personal level, consider these questions: • Tell me about a time when you were proud of something you accomplished • What’s the most rewarding experience you’ve had, either professionally or personally? • How do you like to spend your free time? • What are you passionate about? • If you could have dinner with anyone, living or dead, who would it be, and why? • What’s the best book you’ve read recently and why did you like it? • How do you handle stress and pressure, especially during challenging situations at work? • What are you currently learning, or curious about? • Describe a situation when you received criticism. How did you respond to it? To understand if a candidate is a good 昀椀t for your company culture, consider these questions: • What motivates you to come to work every day? • Tell me about a time you went above and beyond at work. What prompted this? • What did you like the most about your last job? • What type of work environment do you thrive in? • What would make you leave a job? • How do you de昀椀ne success? • What are you looking for in terms of career development? 21