Webex Calling is covered by Cisco's Flex software subscription and supports Cisco 68xx/78xx/88xx handsets as well as the Webex App softphone Not purchased directly Microsoft calling plans are 30+ Data Centers from Cisco; must source available in 34 countries worldwide; 45+ carrier through Cisco (as of January 2023) Local DIDs in 114 peering; 200+ ISP Peering partners/VARs or service countries and Unlimited providers Limited SLA - only 99.9% global calling for phone 40+ Global Ofce All-in-one platform for "good call rate" guarantee and contact center across Countries with expanded Contact Center, AI, Virtual Flex agreements are 3- when using Teams- 47 countries International Virtual Agent, Phone, E-mail, year minimum terms certied desk phone over Number coverage to 100+ Calendar, Video Meetings, wired ethernet. Have won awards for countries; localization for Room Systems, Digital If sourced through Cisco Unique features of the highest voice quality over Differentiators 16 languages, and service Signage, Content Sharing, VAR/partner, Cloud At list rates, Teams calling provider the public Internet (Tolly to China & India (ICB) Whiteboarding, Team Connected PSTN (CCP) is approximately $20- Group) Chat, Events, Webinars vendors Intelepeer, 32/month + cost of E1/3/5 100+ ISV Partners; largest and more with over 2,000 CallTower, and NTT Cloud license: Owns 200+ VoIP patents developer community in app integrations with rich Communications can E1/E3 + phone license ($8) the cloud space - 40,000+ APIs and SDKs. provide PSTN calling plans + domestic calling plan Develop 10-12 new 3rd Developers, 30+ GLIP ($12) or international party integrations every Integrations, 250 + If sourced through service calling plan ($24) OR quarter RESTful APIs and Cloud providers, service E5 + domestic calling plan Integrations providers connect Cisco ($12) or international Call Control to their SIP calling plan ($24) core for PSTN calling Webex Calling does support local gateways, opening opportunities for Trusted Advisors to sell circuits and SIP trunks
Gartner Magic Quadrant UCaaS Page 4