Microsoft Operator Connect vs Direct Routing

Microsoft Operator Connect vs Direct Routing

Microsoft Operator Connect versus Direct Routing

MICROSOFT TEAMS: Operator Connect vs Direct Routing Currently at a massive Microsoft Teams is the communication solution on the front line of the transition to flexible and remote work. Microsoft Teams has emerged as more than just a collaboration tool – monthly active users it’s a service which enables UCaaS functionality, CRM integration, CCaaS, and even productivity tools. However, for Microsoft users to leverage the full benefits of Teams, they need to access the right telephony and voice strategy. The good news is that Microsoft offers three ways to connect to the Microsoft Phone System. You can use a Microsoft calling plan or access certified Microsoft voice providers through Direct Routing or Operator Connect. For many wanting to take a flexible approach to Microsoft Teams calling with their own voice provider, Direct Routing and Operator Connect seem like very similar solutions. Let’s explore how they differ and how you can choose the right option for your organization. www.calltower.com [email protected] (800) 347-5444