Seven Strategies for Reducing IT Costs in 2024

How to reduce IT spend by 15%

Seven ways to cut IT costs.

2024 SEVEN WAYS TO CUT YOUR IT SPEND BY 15% WITHOUT IMPACTING PERFORMANCE

EXPENSE / SaaS MANAGEMENT FOR IMMEDIATE SAVINGS 01. Cost Optimization Telecom expense management (TEM) solutions help businesses identify areas of potential cost savings by analyzing usage patterns, 04. Compliance & Government optimizing service plans, and negotiating better rates with telecom TEM solutions help businesses ensure compliance with telecom providers. This can lead to signi昀椀cant cost reductions over time. contracts, regulations, and internal policies by providing tools to 02. Expense Visibility monitor and enforce usage guidelines. By avoiding penalties and unauthorized charges, businesses can save money and mitigate risks TEM solutions provide businesses with detailed insight into their associated with non-compliance. telecom expenses, allowing them to track spending, identify billing errors, and monitor usage trends. This visibility helps businesses 05. Cost Allocation & Accountability make informed decisions about their telecom expenses and avoid TEM solutions enable businesses to accurately allocate telecom unnecessary charges. expenses to departments, locations, and cost centers, improving 03. Automation & E昀케ciency accountability and transparency within the organization. This helps businesses identify opportunities for cost containment and optimize TEM solutions automate time-consuming tasks such as invoice spending across the organization. processing, vendor management, and reporting, reducing the need for manual intervention and streamlining telecom expense management In summary, TEM solutions can help businesses save money and improve their processes. This e昀케ciency can save businesses time and money by telecom expense management practices by optimizing costs, providing expense minimizing administrative costs. visibility, automating processes, ensuring compliance, and enhancing cost allocation. 2

IMPLEMENTATION AI & AUTOMATION FOR REPETITIVE TASKS Increased E昀케ciency: Al and automation can streamline repetitive tasks, reducing the time and resources needed. This increased e昀케ciency can save costs by optimizing work昀氀ows and improving productivity. Reduced Labor Costs: By automating routine tasks, businesses can reduce the need for manual labor and reallocate resources to more strategic initiatives. This can result in lower labor costs and increased e昀케ciency. Improved Decision-making: Al technologies can analyze large amounts of data and provide valuable insights to help businesses make informed decisions. By leveraging Al-driven analytics, businesses can optimize processes, reduce waste, and identify costsaving opportunities. Conclusion Enhanced Customer Service: Al-powered chatbots and virtual assistants can handle customer inquiries and support AI and automation can help businesses save around the clock, reducing the need for human customer service agents. This can lower money and achieve greater operational customer service costs while improving response times and customer satisfaction. e昀昀ectiveness by increasing e昀케ciency, reducing Preventative Maintenance: labor costs, improving decision-making, Al and automation can predict equipment failures and maintenance needs before enhancing customer service, and implementing they occur, allowing businesses to schedule maintenance proactively and avoid costly downtime. This predictive maintenance can save money by preventing costly repairs and preventative maintenance measures. prolonging the lifespan of equipment. www.readynine.com 3

KILLS THOSE EXPENSIVE MPLS CIRCUITS IN FAVOR OF SD-WAN Reduced Lower Network Improved Network Better Utilization of Enhanced Hardware Costs Management Costs E昀케ciency Multiple Network Security Connections SD-WAN eliminates the need SD-WAN’s centralized SD-WAN optimizes network SD-WAN allows for dynamic SD-WAN provides built- for expensive hardware management and tra昀케c and routing, leading load balancing across in security features and appliances and replaces them automation capabilities to better performance and multiple internet connections, encryption capabilities, with more cost-e昀昀ective reduce the need for manual reduced bandwidth usage, maximizing network uptime reducing the need for software-de昀椀ned solutions. network con昀椀guration and potentially lowering internet while reducing the need additional security solutions troubleshooting, resulting in costs. for expensive dedicated and potentially saving on lower operational costs. connections. security costs. Summary SD-WAN can help organizations save money in the long run by improving network performance, reducing operational costs, and enhancing security. 4

DITCH THE PBX & MIGRATE TO UNIFIED COMMUNICATIONS Lower Communication Costs: UCaaS eliminates the need for traditional phone lines and hardware, reducing costs associated with long-distance calls and maintenance of on-premises equipment. Scalable Pricing Options: UCaaS providers o昀昀er 昀氀exible pricing plans based on the number of users and features needed, allowing businesses to only pay for what they use and quickly scale up or down as needed. Reduced IT Expenses: With UCaaS, the provider handles maintenance, upgrades, and troubleshooting, freeing up IT resources and reducing the need for dedicated support personnel. Improved Productivity: UCaaS o昀昀ers features such as video conferencing, instant messaging, and mobile integration, which increase collaboration and e昀케ciency among employees and ultimately save time and money. Centralized Management: UCaaS provides a centralized platform for managing all communication tools, simplifying Summary administration, and reducing the need for multiple vendors and disparate systems. UCaaS can help businesses save money and improve e昀케ciency by streamlining communication, reducing maintenance costs, and enhancing productivity. www.readynine.com 5

REPLACE YOUR ON-PREMISE CONTACT CENTER WITH A COST-EFFECTIVE CLOUD SOLUTION Lower Upfront Costs Scalable Pricing Reduced Maintenance Costs CCaaS eliminates the need for expensive CCaaS providers o昀昀er 昀氀exible pricing plans based With CCaaS, the provider handles maintenance hardware and software installations, as everything on the number of users and features needed, and updates, eliminating the need for in-house IT is hosted in the cloud. This reduces initial capital allowing businesses to scale up or down quickly as resources to manage and troubleshoot the system. expenditures and allows businesses to pay for their needs change. This ensures that businesses This can result in lower operational expenses and only what they use on a subscription basis. are paying for su昀케cient capacity. increased e昀케ciency. Enhanced Customer Service E昀케ciency Improved Workforce Productivity CCaaS provides advanced features such as automatic call distribution, CCaaS enables remote work & mobile capabilities, allowing employees to interactive voice response, & real-time analytics, which can improve work from anywhere & access the system on multiple devices. This 昀氀exibility customer service operations & reduce response times. This can increase can increase productivity & collaboration among team members, ultimately customer satisfaction & retention, ultimately saving money in the long run. saving time and reducing commuting and o昀케ce overhead costs. Summary CCaaS can help businesses save money and improve their operations by reducing upfront costs, o昀昀ering 昀氀exible pricing options, streamlining maintenance, improving customer service e昀케ciency, and enhancing workforce productivity. 6

HIRE A NETWORK AGGREGATOR TO INCREASE PERFORMANCE & LOWER COST Reduced Costs Increased Bandwidth Redundancy & E昀케ciency Resilience Aggregating multiple circuits or By combining multiple Aggregating networks can networks can help businesses connections, businesses can provide redundancy and negotiate better rates with achieve higher bandwidth failover capabilities, ensuring providers, leading to monthly capacity at a lower cost per unit, business continuity in network bill savings. improving network performance outages. This can prevent and reducing the need for costly downtime and loss of additional upgrades. productivity. Simpli昀椀ed Scalability Management Conclusion Managing a single aggregated network Network aggregation allows businesses to quickly connection is easier and more cost e昀昀ective than scale up or down their network capacity as Network or circuit aggregation can help businesses managing multiple separate connections. This needed without incurring signi昀椀cant costs. This save money by reducing costs, improving network can reduce operational costs and streamline 昀氀exibility can help businesses adapt to changing performance, enhancing resilience, simplifying network administration tasks. bandwidth requirements without overspending. management, and providing scalability for future growth. www.readynine.com 7

CORE VS CHORE - OUTSOURCE WITH MANAGED SERVICES 01. Reduced IT Costs Managed services providers o昀昀er comprehensive IT support and services for a 昀椀xed monthly fee, eliminating the need for costly in-house IT sta昀昀 and infrastructure. This can result in signi昀椀cant cost savings. 02. Improved E昀케ciency Managed service providers have the expertise and resources to e昀케ciently manage and maintain IT Systems, leading to improved performance, reduced downtime, and increased employee productivity. This e昀케ciency can result in cost savings by avoiding costly disruptions 03. Proactive Maintenance Managed service providers proactively monitor and maintain IT Systems to prevent issues before they occur, reducing the need for expensive emergency repairs and downtime. This preventative maintenance can save businesses money in the long run. 04. Scalability Managed service providers o昀昀er 昀氀exible solutions that can easily scale up or down to meet businesses’ changing needs. This scalability can help businesses avoid unnecessary costs associated with over provisioning or under-utilizing IT resources. Conclusion 05. Access To Cutting-Edge Technology Managed Services can help businesses save money and achieve greater operational e昀昀ectiveness by Managed service providers have access to the latest technology and tools, allowing businesses reducing IT costs, improving e昀케ciency, providing proactive maintenance, o昀昀ering scalability, and to bene昀椀t from advanced solutions without the high upfront costs of purchasing and providing access to cutting-edge technology. implementing them independently. This can help businesses stay competitive and innovative while saving money on technology investments. 8

EXPERIENCE & TESTIMONIALS Tim Fogarty Technology Consultant We are expert negotiators with access to special o昀昀ers and incentives that are exclusive to our ecosystem. We have a 95% project success rate. Our dedicated project management team will be with you every step of the way, from vendor evaluation through implementation and adoption. Unlike your vendor sales reps, who churn every six months, we are with you before, during, and after the project implementation. www.readynine.com 9

TESTIMONIALS I hired ReadyNine to help with our Contact Center We are a sta昀케ng 昀椀rm that is growing both I could not be more impressed with the value as a Service and Uni昀椀ed Communications project organically and via acquisitions. With 2-3 ReadyNine provided when we migrated from a at Oriental Trading Company. It was a complicated acquisitions per year, our IT department, which Cisco Call Manager Phone Solution to a Uni昀椀ed project where we wanted to upgrade our we run lean, does not have time to take on large Communications solution from Fuze. We migrated technology, but we also wanted a good value for projects, such as evaluating VOiP providers. We SOO users globally and saved $1M by eliminating our investment. There were several departments relied on ReadyNine and his industry expertise voice trunks and Cisco maintenance. ReadyNine and many di昀昀erent stakeholders involved. to evaluate the major players and help develop a helped us every step of the way, from start to ReadyNine o昀昀ered expert assistance in navigating shortlist of vendors for us to focus on, based on 昀椀nish. When we have an issue, ReadyNine is able to the decision -making process and helped us make our requirements. ReadyNine guided us through escalate directly with the cloud provider. After the the right decision on time and within our budget. vendor review process and managed the project successful VOiP migration, we rely on ReadyNine He kept the vendors on track and saved me a ton through until the end, when we signed with our and his team to help us source the right SD-WAN of time on this project. We couldn’t have done it vendor of choice. We ended up saving over $10K and Fiber globally. without him and his team. He’s a true professional per month with this project. We could not have and a delight to work with. I would highly succeeded without ReadyNine’s assistance. recommend working with him. Amanda Kohler Bob Scalise Ben Regimand Product Manager - E - Commerce, Oriental VP Of Technology, The Planet Group Global Network Services Manager, Copco, a Trading Company, A Berkshire Hathaway Wipro Company Company 10

CONNECTIVITY MATRIX www.readynine.com 11

UCaaS MATRIX 12

SECURITY MATRIX www.readynine.com 13

TEM MATRIX 14

WE’VE HELPED THESE LEADING ORGANIZATIONS GENERATE $2.5M IN SAVINGS www.readynine.com 15

CONTACT US Melisa SandersTim Fogarty Architect / Photographer Technology Consultant E-mail: [email protected] Website: readynine.com Phone: +1 310 759 3633 Address: 6060 Center Drive Los Angeles, CA 90045 16