The Top Telecom Expense Management Vendors
Telecom Expense Management Providers
The Top Telecom Expense Management Providers
Tangoe, CMG, Sakon, Warner Telecom.
TEM Matrix Provider Calero-MDSL Digital Direction Tangoe Warner Telecomm brightn CMG Sakon HQ Rochester, NY Chicago, IL Indianapolis, IN Pittsburgh, PA Centennial, CO Atlanta, GA Concord, MA P # of Employees 850 25 2,000 33 300 60 600 2021 - formed via acquisition of MobiChord 1st Year Offering TEM 1994 2006 2000 2002 2000 2003 (2013), Visage (2001), and Mobile Solutions (2008) Fixed (Wireline), Mobility, Fixed (Wireline), Mobility, Fixed (Wireline), Mobility, Fixed (Wireline), Mobility, Fixed (Wireline), Mobility, Fixed (Wireline), Mobility, Primary Capability Fixed (Wireline), Mobility Cloud Cloud Cloud Cloud Cloud Cloud brightn is one platform to Each year, Digital manage your mobile, Direction negotiates telecom, and cloud contracts worth millions in investments. As aggregate and completes organizations grow their tens of thousands of Tangoe has differentiated use of various CMG specializes in driving telecom transactions. itself by developing an technologies at down communications With Sakon, enterprises Warner Telecomm Through investment in Their track record includes end-to-end, services-rst unprecedented rates (IoT, operating costs, using and the global IT service provides IT, procurement, innovation and saving customers 25% of approach that maximizes mobility, TEM, cloud, 5G, proprietary methods and providers who support v and nance departments commitment to customer total telecom spend via no- our industry-leading network transformation, tools to meet each client's them nally have a with the ability to connect, experience, Calero-MDSL risk audit, delivering technology framework to etc.), rapid change leads to unique needs. Through a complete, unied platform au optimize, and manage Elevator Pitch forges the path to visibility, measurable ROI in three support order, invoice, fragmentation, lack of combination of traditional to manage their network im costs of large-scale control, and optimization months, and implementing inventory, expense standardization, and TEM services, BPO and mobile carr corporate communications for enterprises' rapidly projects 40% faster than management, and bill inefciencies. solutions, and proprietary communications - while ca and visualize associated changing technology the competition. With payment across telecom, TEM software, they uncovering the insights services with their needs. 20,000+ billing accounts mobile, and cloud brightn’s IT expense provide a comprehensive that make network inventories. under management across applications, including IoT management software approach for partners and transformation a reality. the globe and $250M+ and 5G. solves those problems by their respective clients. assets managed annually, optimizing IT spend, Digital Direction is an ideal making workows more match for any large-scale efcient, and providing full business. transparency into IT expenses. CMG is 100% partner Category leading TEM driven, with roots in brightn service is built on experience (xed and Payment les, without the telecom the ServiceNow platform Inventory Focused Industry thought leader in mobile), award-winning requirement to use their management/support. Pa Differentiators pending and provides visibility into Approach vs. Invoice Telecom Management implementation, proven third-party payable Their team specializes in xed, wireless, UEM, and Processing success with global reach, service. identifying and optimizing cloud in a single platform. and exclusive integrations cost reduction areas for each client. Cos U Global (min. 1,000 Global (200+ countries; Global (100+ countries; Global Coverage Global Global Global devices); US & Canada Global 3,100 carriers) 800+ carriers) wo (min. 300 devices) co l English, French, German, Spoken: Dutch, English, Chinese, English, French, Languages Supported 75+ 6 17 Spanish. Others as English Spanish; multiple for German, Portuguese, needed. invoice processing Swedish, Spanish Via Currencies Supported Any Any Any Any Any 15-20 Any Cloud Expense Cloud Expense Cloud Expense Cloud Expense Cloud Expense Cloud Expense Cloud Expense Management Management Management Management Management Management Management Cost Reduction Services Mobile Lifecycle Mobile Lifecycle Mobile Lifecycle Mobile Lifecycle Mobile Lifecycle Mobile Lifecycle Mobile Lifecycle Offered Management Management Management Management Management Management Management M Telecom Expense Telecom Expense Telecom Expense Telecom Expense Telecom Expense Telecom Expense Telecom Expense Management Management Management Management Management Management Management Bill Payment Bill Payment Bill Payment Bill Payment Bill Payment Es Escalation Management Escalation Management Escalation Management Escalation Management Bill Payment Bill Payment Escalation Management Mo Moves/Adds/Changes/Dis Moves/Adds/Changes/Dis Moves/Adds/Changes/Dis Moves/Adds/Changes/Dis Escalation Management Moves/Adds/Changes/Dis connects (MACD) connects (MACD) connects (MACD) connects (MACD) Moves/Adds/Changes/Dis connects (MACD) connects (MACD) Moves/Adds/Changes/Dis Optimization Optimization Optimization Optimization connects (MACD) Optimization Telecom Auditing Telecom Management Telecom Auditing Telecom Auditing Telecom Auditing Telecom Auditing Services Offered Telecom Auditing Telecom Auditing Telecom Inventory Telecom Inventory Telecom Inventory Telecom Inventory Telecom Inventory Creation Telecom Inventory Telecom Inventory Creation Creation Creation Creation Creation Creation Telecom Project Telecom Project Telecom Project Telecom Project Telecom Project Management Trouble Ticket Telecom Project Management Management Management Management Management/Help Desk Management Trouble Ticket Trouble Ticket Trouble Ticket Trouble Ticket Trouble Ticket Management/Help Desk Ma Management / Help Desk Management/Help Desk Management/Help Desk Management/Help Desk ICB. Ask your Channel ICB. Ask your Channel Standalone Audit Yes Yes Yes Yes Yes Manager. Manager.
Yes; integrate into Yes, resell IBM MaaS360 Workspace One Mobile Device and 42Gears. Support N Yes Yes (Airwatch), MobileIron, No No No Management MDM Agnostic bundled or InTune. Also offer MDM standalone services. as a service. Has Portal Yes Yes Yes Yes Yes Yes Yes TEM: $90K monthly Telecom spend minimum annual spend: Ide 15 Location Minimum / $1M TEM: $10M annual spend Mobility: 200 corporate 30 Product Minimums pending $600K Minimum Annual $50K monthly spend None devices sp Spend customer size minimum: Mobility: 1,500 Devices $500M revenue CEM: $80K monthly Cloud spend UEM/MDM Support: Minimum of 250 Corporate Liable or BYOD devices (tablets/laptops/smartpho Multiple spend types, nes). Customers with clients looking for a single existing UEM/MDM (i.e. Global, multiple locations, dashboard, planned MobileIron, Airwatch, multiple carriers technology migrations, MSintune, 42Gears, IBM recent mergers and MaaS360, ScaleFusion) $3.5M - $20M Annual TEM: $10M annual spend, TEM: $500K monthly acquisitions. Clients who looking for management Spend $250K Monthly Telecom 100+ client sites, 20+ TE Telecom spend need automation. and support. Any customer Spend & 1,000 Devices Carriers Sweet Spot pending looking to add UEM/MDM Best Fits: 15 Location Mobility: 1,000+ TEM: Multiple locations with license and Minimum / $50,000 no dened minimum Mobility 1,500 - 2,000+ M corporate devices (20+), multiple providers management included. Minimum Monthly Spend devices (10+), with spend over CEM: $800K monthly $100,000 Mobile Expense Cloud spend Management: at least 300 Mobility: 300+ devices; Corporate Liable devices looking for optimization (tablets/laptops/smartpho nes), leveraging 1 or many carriers. Business with project-based staging and kitting or device reclamation services. Single carrier, single location Customers who require a mobile ordering platform TEM: under $80K monthly (not offered). TEM: less than 300 Cus Under 15 Location Telecom spend devices Anything under $10M in li Bad Fits pending Minimum / $50,000 Warner Telecomm offers n/a annual spend; under 1,500 Minimum Monthly Spend Mobility: under 200 Mobile Optimization and Mobility: less than 250 mobile devices devices Reporting, but does not devices offer an ordering platform CEM: under $80K monthly for Mobile. Cloud spend Total TEM Spend Under $25B $250M annual spend $40B $70M condential $360M annual spend $7B Management Total Mobile Optimization Devices Under 4M n/a 14M 30,000 condential 25,000 800,000 Management ERP, Finance, HR, IT ERP, Finance, HR, IT Service Management, CMG builds custom ERP, Finance, HR, IT Service Management, Other integration/workows Service Management, Other with ERP, Finance, HR, IT ERP, Finance, HR, IT ERP, Finance, HR, IT E Others ServiceNow and any HR nance/ticketing/service App Integration Service Management, Service Management, Service Management, S 300+ technology System that can export a delivery systems based on Others Other Other Can integrate with almost integrations including an csv for their script. specic client any application. exclusive Apple brightn platform is built requirements provided integration. on ServiceNow for native during implementation. integration.
