CASE STUDY Across Health Home Care Business Challenge • Grow company to meet increasing patient list • Keep employees connected to ensure efficient operations and best care for patients • Meet HIPAA compliance requirements and protect patient privacy Case Study Mitel Solution MiCloud Connect built on Google Cloud with Teamwork: Mobile-first design with HIPAA Image compliance to support their dispersed workforce, admins and nurses and provide exemplary care to their patients and their families “In home care, nobody is sitting in Impact the office on any given day. We need to be able to be reached and keep • 50% increase in nursing hours after implementing the system track of our patients easily. Mitel was • Easy remote orientation process for new staff able to give us that.” • Rapid response times during work hours, even if teams are not at their desk, with —JESSICA REVA call routing and forwarding Across Health Home Care CEO ©2019 Mitel. Proprietary and Confidential.