Tough, easy-to-use cordless phones and fax provide With 8x8, we can set up our own configuration directly, great voice quality without waiting for outside help.” Restaurant environments are notoriously hard on IT Fast, easy ramp-ups help franchises expand equipment. McDonald’s managers use high-quality desk phones in their offices, but out on the restaurant floor, Phil Gray now has 24 locations, and he plans to further cordless phones are a must. expand. Thanks to 8x8, the ramp-up time for new locations is just a few days. The local ISP had used analog adapters that were not robust and did not deliver good voice quality. Daniel “About a week before we’re due to open a new location, and the McDonald’s franchisee were pleased to find we go to the restaurant site and plug in the ATA that 8x8’s analog telephone adapter (ATA) technology adapters,” Gray explains. “Once we confirm they’re works very well. working, we know we’re ready to go.” “With 8x8’s ATA adapters, we can purchase inexpensive phones and fax machines for the restaurants and then replace them as needed,” says Daniel. “The adapters are very easy to use—we just plug them in and they work! The voice quality is also much better than we had before.” Simplified system administration saves time Daniel also appreciates 8x8’s easy-to-use, web-based system administration features, which enable him to configure phone features for the restaurants. “Our restaurants are busy and can’t typically return calls, so we disable features like voicemail and call waiting on our main public numbers,” he explains. “Before, it was either impossible to deactivate those features, or we had to go through the ISP to do it. Our 8x8 phone system is kind of “ invisible because it just works. It’s amazing how few problems we have and how few devices have failed. 8x8 is exceedingly reliable—no care or feeding required! Jay Daniel IT Consultant, McDonald’s 8x8 Case Study