UCaaS: Business Drivers • Collaborate more effectively: when voice and telephony are integrated with conferencing, email, and instant messaging, little efficiencies emerge in every interaction. Those efficiencies may seem of small import individually butultimately translate to untold billions of dollars in value when multiplied across organizations over time. • Maximize IT’sImpact: with maintenance-free communications and rapid deployment, your IT staff can focus efforts on unlocking incremental value as opposed to upholding table stakes functions. • Simplify Vendor Management: eliminate the stress of managing separate service providers for each IT function (PBX, Connectivity, Voice, etc.) • Improved User Support: your UCaaS supplier will take care of new user onboarding and manage help desk tickets – streamlining these processes for all users while simultaneously reducing the burden on your IT staff. Users at disparate branches receive the same high-level support as users at your HQ.