Team SMS for Auto Receptionist New ways to communicate with traditional callers: ● Engage with the Auto Receptionist over team SMS/ MMS ● Callers can ask common questions, and find the right contact right over SMS instead of a voice-only AR ● Team members can reply to same SMS thread. Analytics will be supported for the Team SMS feature ● Requires Power Pack ● Currently available in US & Canada © 2021 Zoom Video Communications, Inc. CONFIDENTIAL - Internal Use Only 61
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