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GDPR, FedRAMP, HIPPA, PCI, HIPAA, HITRUST, SOC2, CSA-STAR, IAPP, FedRAMP, SOC 1/2, GDPR Regulatory compliances NCSC DOD IL2, FERPA, Compliance the supplier meets PIPE DA/PHIPA Over 42 national, regional, and industry-specic Full List Available Here regulations Ability to comply with new GDPR Compliance Yes Yes EU standard Zoom Contact Center Zoom Phone also integrates with Genesys, Contact center solutions Five9, NICE CXone, and Contact Center None the supplier offers Talkdesk contact center platforms via SIP trunk and presence/directory synchronization between platforms Can imitate Key Phone Key System Emulation Yes No System functionality Does the supplier offer SIP SIP Trunking Available trunking services for on- Yes No premises PBXs? Salesforce, HubSpot, HubSpot, Microsoft Microsoft Dynamics, Dynamics, Salesforce, 3rd-party SaaS solutions CRM / ERP / Ticketing ServiceNow Zendesk, ServiceNow, Zendesk, with which the supplier App Integration Zoho Zoho has pre-built integrations Full List Here Additional Apps: see here Microsoft/Ofce365, 3rd-party Cisco Webex/Webex mail/collaboration Google Workspace, Productivity App Teams, Microsoft Teams, solutions with which the Microsoft/Ofce365, Integration Slack supplier has pre-built Slack, Microsoft Teams integrations Additional Apps: See here Embedded Softphone Microsoft Teams Supplier's capability with Dialer Microsoft Calling Plans for Integrations Microsoft Teams PSTN Access Bot integration SD-WAN technologies SD-WAN Offerings that these providers offer none available via providers and manage themselves. Do these suppliers offer Dedicated Circuits for UCaaS trafc only, Circuits Offered no n/a Internet circuits, and/or SIP trunking? If yes, please specic which ones. If MPLS is supported, can the client bring any MPLS Bring Your Own MPLS yes n/a provider? Additional cost likely to apply.

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