Can imitate Key Phone Key System Emulation No No Yes No No System functionality Does the supplier offer SIP Yes - Cisco offers PSTN SIP Trunking Available trunking services for on- No No Yes services sold through No premises PBXs? Cisco VARs Salesforce, AgileCRM, Bullhorn, eAgent, HubSpot, Kustomer, Salesforce, Bullhorn, Salesforce, HubSpot, HubSpot, Microsoft Salesforce, Microsoft Mindscope, Microsoft HubSpot, Kustomer, Microsoft Dynamics, Dynamics, Salesforce, 3rd-party SaaS solutions Dynamics, ServiceNow, CRM / ERP / Ticketing Dynamics, NetSuite, Microsoft Dynamics, ServiceNow, SugarCRM, ServiceNow, Zendesk, the supplier has integrated SugarCRM, Zoho App Integration OnePageCRM, Practice NetSuite, Oracle Sales Zendesk, Zoho Zoho with Partner, SalesFusion, Cloud, ServiceNow, Full List Here ServiceNow, SugarCRM, Zendesk, Zoho Full List Here Additional Apps: see here Teamwork, TopProducer, Zendesk, Zoho Microsoft/Ofce365, 3rd-party Cisco Webex/Webex Cisco Webex/Webex Cisco Webex/Webex mail/collaboration Google Workspace, Productivity App Teams, Google Workspace, Teams, Google Workspace, Google Workspace, Teams, Microsoft Teams, solutions with which the Microsoft/Ofce365, Integration Microsoft/Ofce365, Microsoft/Ofce365, Microsoft/Ofce365 Slack supplier has pre-built Slack, Microsoft Teams Slack, Microsoft Teams Microsoft Teams, Slack integrations Additional Apps: See here Direct Routing for PSTN access Embedded Softphone Microsoft Teams Supplier's capability with Direct Routing for PSTN Dialer Embedded Softphone Microsoft Calling Plans for Integrations Microsoft Teams access Embedded Softphone Dialer PSTN Access Dialer (Teams web- Bot integration version) SD-WAN technologies VMware SD-WAN by SD-WAN Offerings that these providers offer none none available via providers available via providers VeloCloud and manage themselves. Do these suppliers offer Dedicated Circuits for yes; SIP trunking to on- UCaaS trafc only, yes; dedicated voice Circuits Offered prem PBXs (not no n/a n/a Internet circuits, and/or circuits standalone) SIP trunking? If yes, please specic which ones. If MPLS is supported, can the client bring any MPLS Bring Your Own MPLS yes yes yes n/a n/a provider? Additional cost likely to apply. Key customer wins Allstate, Foot Locker, Chili's, Golden State SAP, Cerner, Telstra, Notable Clients (references available upon Case studies here. Cisco Case Studies Lenox, Regus Warriors, Hyatt Schneider Electric, GE request)