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NA: Denver, Newark, New Data-at-rest locations: York City, San Jose, NA: Atlanta, Chicago, Toronto, Vancouver, APAC: Busan, Chennai, Location of supplier's data Dallas, Los Angeles, Miami, NA: Ashburn (VA), Canada, Virginia Hong Kong, New South centers New York, San Jose, NA: Chicago, Council Santa Clara Wales, Osaka, Pune, Seoul, Seattle, Toronto, Vienna Bluffs (IA), Dallas, Los EMEA: Amsterdam, Singapore, Tokyo, Victoria APAC: Asia-Pacic (VA) Angeles, New York EMEA: Amsterdam, Frankfurt London EMEA: Abu Dhabi, Datacenter Locations EMEA: Europe, Middle EMEA: Amsterdam, EMEA: Amsterdam, APAC: Hong Kong, Amsterdam, Berlin, Cape East, Africa London, Paris, Zurich Frankfurt, London APAC: Hong Kong, New Hyderabad, Melbourne, Town, Cardiff, Dubai, Delhi, Singapore, Sydney Mumbai, Osaka, Dublin, Frankfurt, Geneva, LATAM: Latin America APAC: Singapore, Sydney, APAC: Melbourne, Osaka, Singapore, Sydney, Tianjin, Johannesburg, London, Tokyo Sydney, Tokyo LATAM: Rio de Janeiro Tokyo Marseille, Paris, Zurich NA: North America LATAM: Rio de Janeiro SA: Queretaro (Mexico), NA: Bay (CA), Boydton São Paulo (VA), Quebec City, Toronto Available via 3rd Party Algo, Cisco, Grandstream, Cisco, Panasonic, Poly, Avaya, Cisco, Mitel, Poly, (not from Microsoft): IP phones supported Logitech, Poly, Snom, Compatible Handsets Yealink (click here for Yealink (click here for Cisco and/or resold by supplier Yealink (click here for device list) device list) Audiocodes, Cisco, Poly, device list) Yealink Does provider leverage a proprietary/native Platform platform or leverage a Proprietary Proprietary Proprietary Cisco Broadcloud Microsoft platform via third-party partnership? CPNI, Cyber Essentials Plus UK, CSA Star Alliance GDPR, FedRAMP, HIPPA, PCI, HIPAA, HITRUST, Compliance, FISMA, SOC2, CSA-STAR, IAPP, FedRAMP, SOC 1/2, GDPR Cyber Security, FINRA, CS, GDPR, HITRUST, ISO Regulatory compliances GDPR, HIPAA, HITRUST, NCSC DOD IL2, FERPA, Compliance GDPR, HIPAA, HITRUST 27001/27017/27018, the supplier meets ISO27001 & 9001 UK, PIPE DA/PHIPA Over 42 national, regional, CSF, PCI, SOC 2, SOX SOC 2/3 PCI-DSS, Privacy Shield and industry-specic US/UK, SOX, UK Gov't Full List Available Here regulations ATO, SOC 2 Type 2 Ability to comply with new GDPR Compliance Yes Yes Yes Yes Yes EU standard Zoom Contact Center Zoom Phone also integrates with Genesys, RingCentral Contact Contact center solutions Five9, NICE CXone, and Cisco UCCE, UCCX, Contact Center Proprietary Center (NICE inContact) None the supplier offers Talkdesk contact center Webex CC RingCentral Engage platforms via SIP trunk and presence/directory synchronization between platforms

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