Gartner Magic Quadrant UCaaS
We compare the Gartner magic quadrant leaders 8x8, RingCentral, Zoom, Cisco, and Microsoft Teams
UCaaS Matrix link to provider's Provider 8x8 RingCentral Zoom Cisco Webex Microsoft Teams Pathnder prole HQ Supplier's headquarters Campbell, CA Belmont, CA San Jose, CA San Jose, CA Redmond, WA Size of supplier by # of Employees 1,500 4,000 6,000+ 76,000 144,000 employee count Privately owned or Public / Private Public: EGHT Public: RNG Public: ZM Public: CSCO Public: MSFT publicly traded 70+ Million UCaaS 20 million daily active Number of licenses Seats in Service 1M 2M Subscribers with over 5.5 condential users (as of November deployed Million Phone Seats 2019) # of seats or MRC Minimum Seat Count / minimum required to 1 seat 1 seat 1 seat 1 seat 1 seat MRC engage Ideal opportunities for the Sweet Spot 100-10,000 seats 500 - 25,000 seats 150-10,000+ seats 250-1,000 seats 2-10,000+ seats provider Dimelo - Renamed RingCentral Engage (a Companies acquired and Callstats.io, Contactual, social media customer LinkedIn, Skype Key Acquisitions integrated into the DXI, MarianaIQ, QSE, Keybase, Kites Broadsoft communications service Technologies, Yammer supplier's offering VoiceNET, Wavecell Glip
Gartner Magic Quadrant UCaaS Page 2