With Operator Connect for Microsoft Teams, IT groups will be able to connect to their provider and assign numbers to their users through a Teams admin dashboard “Operators” tab. This means there is no need for any telephony expertise or carrier negotiations. If you already have a relationship with one of Microsoft’s Operator Connect providers, you can maintain that relationship going forward. The solution makes it easier to connect your telephony solution into Teams with minimal headaches. You also get benefits like access to existing Access to existing Operator Connect providers Operator Connect providers to minimize costs, quick deployment (only minutes to Quick deployment manage phone numbers in the Teams admin center), operator-managed cloud-based SBC and PSTN infrastructure to reduce Cloud-based SBC and PSTN infrastructure hardware requirements and enhanced 24/7 support from operators such as CallTower. 24/7 support The Difference Operator Connect and Direct Routing seem like similar systems, as both solutions allow you to have more flexibility with your transition into Microsoft Phone functionality. If you are looking for a solution for Microsoft UCaaS that does not have the same restrictions or cost as the Calling Plans from Microsoft themselves, either service will work with the right provider. Operator Connect simply creates an option in the selection of calling options that today’s companies have when moving to Teams. The Operator Connect system differs in that it is a peering relationship between a service provider and Microsoft. The solution also includes a set of valuable APIs which integrate the deployment and purchase process, allowing for more simplicity for provisioning. Operator Connect takes the UCaaS offerings in Teams beyond basic connectivity, allowing administrators in the enterprise to simply go into their admin account, choose a service provider and administer phone numbers whenever they choose. It’s as simple as downloading applications from an app store. www.calltower.com [email protected] (800) 347-5444