Tangoe versus Calero

Tangoe versus Calero

Full research report comparing Technology Expense Management Solutions: Tangoe and Calero

TEM Matrix Provider Calero Tangoe HQ Rochester, NY Indianapolis, IN Year Company 2019 2000 Established # Employees 850 1,200 Tangoe is the leading IT asset and FinOps (expense) management solution. Tangoe Through investment in seamlessly integrates with innovation and hundreds of providers commitment to customer globally to deliver the experience, Calero forges value & efciencies Elevator Pitch the path to visibility, needed by enterprises of control, and optimization all sizes and scales. Fueled for enterprises' rapidly by an innovative AI- changing technology powered automation needs. framework and full life- cycle solutions, Tangoe optimizes spend and resources across telecom, mobile, and cloud. $1B revenue; 1,000+ employees; $1M annual telecom spend TEM: $500K annual TEM spend 250+ devices/subscriptions Mobility: 250 corporate Product Minimums under management; 250+ devices (majority with SaaS application seats single carrier) under management CEM: $300K annual cloud Mid-Market: under $1B+ spend revenue; $500K+ annual telecom spend IaaS Expense Management Mobile Lifecycle Management Mobile Lifecycle Management SaaS Expense Management SaaS Expense Cost Reduction Services Management Offered Telecom Expense Management Telecom Expense Management UCaaS Expense Management UCaaS Expense Management

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Bill Payment Bill Payment Escalation Management Escalation Management MDM/UEM MDM/UEM Moves/Adds/Changes/Dis Moves/Adds/Changes/Dis connects (MACD) connects (MACD) Optimization Optimization Telecom Management Services Offered Telecom Auditing Telecom Auditing Telecom Inventory Telecom Inventory Creation Creation Telecom Project Telecom Project Management Management Trouble Ticket Trouble Ticket Management / Help Desk Management / Help Desk (via partner) Global Coverage Global Global Application UI: 19; Help Languages Supported 75+ Desk: 9 Currencies Supported Any 129 Order Management and Order Management and Billing Disputes Wireline: Trouble Ticket Billing Disputes Management, Help Desk, Via 3rd Party: Problem Escalation Management Problem Tickets / Network Tickets / Network Outages Outages / Troubleshooting / Troubleshooting Order Management and Order Management and Mobility: Trouble Ticket Billing Disputes Billing Disputes Management, Help Desk, Escalation Management Problem Tickets / Network Problem Tickets / Network Outages / Troubleshooting Outages / Troubleshooting Source & Support: Jamf, MaaS360m Workspace Source & Support: none ONE (Airwatch) Support Only: inTune, MDM/UEM Solutions Support Only: inTune Jamf, MaaS360, Workspace ONE Manage Only: Ivanti (Airwatch) Neurons (MDM only; formerly MobileIron), Soti

ERP, Finance, HR, IT Service Management, ERP, Finance, HR, IT Other Service Management, Other Integrations across ERP, Finance, HR, and Integrates with virtually ServiceNow, plus 400 App Integration any application; interfaces global carriers, 550+ with a wide variety of HR, Direct SaaS Application AP, GL, ITSM, and other APIs, Top 4 IaaS vendors ERP systems, including (AWS, Microsoft Azure, SAP, JDE, ServiceNow, Google Cloud Platform, Remedy, and more. Oracle Cloud Infrastructure), and Private Cloud for VMware Standalone Audit Yes Yes Has Portal Yes Yes Total TEM Spend Under $25B $15B Management Total Mobile Optimization Devices Under 4M 14M Management Enterprise: 10K+ employees; $5M+ telecommunications $250M-$10B Global spend; 1K+ mobile enterprise customer with devices/subscriptions multiple locations, under management; 1K+ multiple carriers SaaS Application seats under management TEM: $2M Monthly Sweet Spot Telecom Spend Mid-Market: under 10K employees; $500K-$5M Mobility: 750 corporate telecommunications devices spend; 250-1K mobile devices/subscriptions CEM: $2M annual Cloud under management; under Spend 1K SaaS application seats under management Under $250M Down Market Companies TEM: under $500K annual Under 1,000 employees spend (excluding mid-market); Bad Fits under $500K annual Mobility: under 250 spend corporate devices CEM: under $300K annual spend

Industry leading IT Asset and FinOps (Expense) Management solution with Calero leads the market in global and in-region Technology Expense capabilities and 70+ Management through industry patents. customer-centric Complete lifecycle Differentiators innovation. Single source solution built on AI and of truth expense hyper-automation to help management solution that Trusted Advisors drive services telecom, mobility, productivity, business and SaaS/UCaaS. continuity and value. Hybrid CEM Solution with Private Cloud for VMware