Bill Payment Bill Payment Escalation Management Escalation Management MDM/UEM MDM/UEM Moves/Adds/Changes/Dis Moves/Adds/Changes/Dis connects (MACD) connects (MACD) Optimization Optimization Telecom Management Services Offered Telecom Auditing Telecom Auditing Telecom Inventory Telecom Inventory Creation Creation Telecom Project Telecom Project Management Management Trouble Ticket Trouble Ticket Management / Help Desk Management / Help Desk (via partner) Global Coverage Global Global Application UI: 19; Help Languages Supported 75+ Desk: 9 Currencies Supported Any 129 Order Management and Order Management and Billing Disputes Wireline: Trouble Ticket Billing Disputes Management, Help Desk, Via 3rd Party: Problem Escalation Management Problem Tickets / Network Tickets / Network Outages Outages / Troubleshooting / Troubleshooting Order Management and Order Management and Mobility: Trouble Ticket Billing Disputes Billing Disputes Management, Help Desk, Escalation Management Problem Tickets / Network Problem Tickets / Network Outages / Troubleshooting Outages / Troubleshooting Source & Support: Jamf, MaaS360m Workspace Source & Support: none ONE (Airwatch) Support Only: inTune, MDM/UEM Solutions Support Only: inTune Jamf, MaaS360, Workspace ONE Manage Only: Ivanti (Airwatch) Neurons (MDM only; formerly MobileIron), Soti