By the Numbers Across the Industry Consensus among the IT analyst community clearly points toward rapid growth for the UCaaS market. The global UCaaS market is expected to grow to USD 24.8 billion by 2024 from USD 15.8 billion in 2019, at a Compound Annual Growth Rate (CAGR) of 9.5% during the forecast period, due to mobility and BYOD, as well as advancements in artificial intelligence, machine learning, and other emerging technologies, MarketsandMarkets estimates. Small-to-medium enterprises are now adopting UCaaS at a faster rate than large enterprises, according to the research, which was conducted prior to the widespread outbreak of Coronavirus. Worldwide revenue of UCaaS could reach USD 36.45 billion by 2026, with a CAGR of 10.5% during the forecast period, found a Fortune Business Insights report published in January 2020. The same study measured the market at $16.73 billion in 2018. AVANT Sales Data In the course of our normal business as an enablement platform for IT decision-making for over 10 years, AVANT saw UCaaS monthly recurring revenue increase 29% in the 12-month period beginning April 2019. Customer interest in UCaaS spiked 86% in the midst of the pandemic. Aside from monthly recurring revenues, the table below demonstrates the rise in UCaaS opportunities that AVANT has seen over an extended period of time. While the specific dollar amounts are unavailable for public consumption, the chart demonstrates percentage increases over time, culminating in a major increase in the March timeframe at the height of the Coronavirus pandemic, and the shift towards work-from- home environments. 250 249% % 86% Surge in customer interest at start of COVID 200% 197% 212% 174% 159% 156% 150% 148% 163% 163% 140% 122% 129% 131% 103% 100 100% 114% % 107% NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR 2018 2018 2019 2019 2019 2019 2019 2019 2019 2019 2019 2019 2019 2019 2020 2020 2020 2020 100% 103% 122% 107% 159% 129% 148% 114% 140% 156% 163% 197% 177% 131% 174% 163% 249% 212% Source: AVANT Assesment Data Copyright © 2020 AVANT Communications, Inc. 5